The information on this page is relevant to both onsite and online tutors. There is also information regarding student logins, feedback and access to programmes.
- Logins
- Feedback
- Under 18 courses: safeguarding
- Communications with learners
- Student certificates
- Marketing your course
- HPS contracts
- IT support
- Important UALSC policies
- Requesting Changes to Course Dates
- Course status and development
- Staff development
- New tutors
Job Description
UAL Short Courses Tutor Job Description
Logins
Please ensure you can log in to your personal UAL account (this allows you to access your UAL emails, Wi-Fi, contracts, desktop computers, printers, and the library).
Your ESS login details are the same as your HPS login details.
If you forget your password, you will need to reset it: https://canvas.arts.ac.uk/sites/explore/SitePage/44564/password-reset
Staff login
Your username is the first portion of your email address (e.g. Jasmith) and your password will be set yourself.
You can reset your password here if you forget it, or contact our IT team directly for log in issues.
Learner login
To connect to the wi-fi and log into a UAL computer, you will need to set up your UAL network account password. We recommend setting this up before the start of your course.
Step 1: your username is your UAL student ID number, for example, AE_1000003238
Step 2: to request a password follow this link and enter your UAL student ID
Step 3: after you have completed this, an email will be sent to your personal email address containing a single-use link to UAL Password Self Service (PSS). Select the single-use link and follow the instructions to create a password
UAL has the same wi-fi network across all buildings so this will automatically work when you visit all the colleges.
Feedback
Students will be emailed to give digital feedback on the last day of the course. Please prompt them to take some time in a break to complete this to support the development of the course.
You could add this image to your presentation, Padlet or Moodle to remind yourself and prompt learners. Maybe leave it on the screen during a break?
Collated feedback will be sent out to tutors every term.
Under 18 courses: safeguarding
If you are teaching on a course with students under 18 you will need a DBS check (within the last 3 years) from UAL. Checks from other agencies or institutions are not valid. If you are not sure when you last had a check please contact HR to verify.
New tutors teaching under 15s will also need to take an online training module and provide a PDF certificate as proof of completion.
If you have any safeguarding concerns you need to notify the Short Courses Safe guarding lead Toby Wynyard Head of Children & Young People, UAL Short Courses (t.wynyard@arts.ac.uk 07872 004 695) or any other designated safeguarding contact which can be found on: https://canvas.arts.ac.uk/sites/explore/SitePage/45879/safeguarding
Further information about safeguarding in the classroom can be found on the teaching resources page.
Communications with learners
Before course:
All information for learners before the course (including prep tasks, reading lists etc) needs to be included in the Materials section of the course description and will be sent to all learners who enrol on the course
During course:
UNDER 18 – all communications with learners needs to be via Customer Services. you will need to contact CST with your UAL email address on UALSCCST@arts.ac.uk
OVER 18 – Tutors are responsible to sending information about Trips, course materials, room changes etc to learners via UAL Email or Padlet. Please ask your SC assistant or Co- Ordinator for the emails for your class or ask the class to email you on your UAL email. NON UAL EMAIL ACCOUNTS MUST NOT BE USED TO CONTACT LEARNERS. Please make sure you BCC learners if mailing a group so addresses are not shared.
Recommended Out of Office Message:
Thank you for your email. Please be advised that this inbox is not monitored regularly. We do not respond to enquiries outside of the delivery of short courses. Please be advised that one-to-one student feedback is not provided by email. For any other enquiries relating to your course, including certificates or enquiries about future courses, please contact ualshortcourses@arts.ac.uk.
After course:
If a learner requests a reference: We say no to all official statements, but we do allow tutors to make supportive comments via email, if the student is over 18. However, there is no requirement or expectation to do this. If the student is under 18 we can’t have tutors respond to them directly for safeguarding reasons (instead please forwards the email to CST who will be update the student).
You can email them a personal note (from your UAL email address, not your personal email) that highlights any positive statements, but please do not use the college name, like CSM, instead please use UAL short courses in any reference to the course and company
Student certificates
Students receive thier certificate if they attend at least 80% of the sessions. This will be sent via email after the course ends. We have partnered with Accredible to launch a new range of digital badges and certificates for Short Course students. Badges can be shared in digital portfolios, used on CVs and added to social media profiles such as LinkedIn.
For more information please read our page on digital pages.
Marketing your course
UAL Short Courses use organic and paid-for marketing activity for awareness building and engagement with prospective students and agents. We take a multi-channel approach, focussed on amplifying brand and subject areas, and implement a range of activity to support individual courses
Please feel free to promote you course on your social media. Post a link to the course on the UAL Short courses website Make sure to link / tag UALSC at www.instagram.com/ualshortcourses or any of the other social media links at the bottom of this page.
This document provides guidance on the additional steps you can take to support you short course promotion and increase the awareness around it.
Contact for Marketing Department ualshortcourses@arts.ac.uk (title: marketing request)
Customer Services
Any queries from learners that are not about the course specifically can be directed to Customer Services, to be found at reception at most sites. email ualshortcourses@arts.ac.uk or phone 0207 514 7015
HPS contracts
It is important you accept your contract before you begin teaching. In advance of your course, your contract will be issued to your account on the UAL Hourly Paid System (https://hps.arts.ac.uk/Login?ReturnUrl=%2fhps%2fengagements). You will receive an email notifying you of this in your UAL email inbox.
You can view your payslips through your ESS login.
Contracts FAQ:
IT support
Please contact your Short Course Assistant if you have a request for IT as part of your course preparation.
For AV support (projectors, screens, TVs etc) please see the site specific pages for local AV team contact.
The quickest way to get support in class is to call IT on (0)20 7514 9898.
For more information or to raise an IT ticket go to the IT page on Canvas.
Important UALSC policies
All policies for UAL short courses are on Canvas
Requesting Changes to Course Dates
As you can understand it is important to avoid disruption through changes to our advertised schedule. This helps to ensure a positive student experience and the ability to adhere to an optimum schedule.
We understand changes cannot always be foreseen. However, where possible, tutors should request changes to dates or times when these are first issued, before a course is published.
Once a course has been published, requests to amend dates or times will be considered on a case-by-case basis. This will take into consideration the specific circumstances and operational impact. Please be advised, where it is not operationally viable to reschedule a course, an alternative tutor may be sought.
In such cases the following policies may be referred to:
UALSC Sickness and Absence Policy
UALSC Tutors and Teachers – Standards of conduct performance, and ethics.
Course status and development
Courses are scheduled when they are added to the Short Courses website or commissioned by a customer. At this point we will contact tutors regarding availability to teach, but this is not a contract.
Courses are confirmed or cancelled 1 to 6 weeks weeks before the date of the course depending on student numbers and various other factors. The minimum notice of cancellations is 1 week for online and Future Creatives courses and 2 weeks for all onsite courses. At this point staff receive a contract. For the full policy see Canvas.
Marketing and development of current courses
Course descriptions
The description of the course as shown on the Short Course website is the product that students are expecting. Please make sure that the course description for the course you are teaching is correct.
Marketing your short course
The below document has tips and guidance on marketing activity you can explore to support your short course. It contains useful information on ways you can work with the marketing team to promote your course using editorial, imagery and content, social media and the requirements for this.
Please feel free to promote your course on your own social media by linking directly to the course page on the website and tagging us #ualshortcourses.
Development of new courses
If you have ideas for a new course please download and fill out the Short Course Template.. Please then email the form to m.dipasquale@arts.ac.uk.
Staff development and support
As a member of UALSC staff you can access:
The UAL staff development eLearning resources. For live training please speak to your Coordinator first. For the full information please see Canvas.
The UAL staff EDI Forums and support networks on Canvas
The UAL internal Jobs board on Canvas
If you need a reference please Ask HR via askhr@arts.ac.uk
Free Short Courses staff places
UAL Short Courses offers a wide range of exciting and engaging courses through which you can explore your creativity; and have opened up their courses to accept free staff places again!
Their practical courses allow you to learn through doing from expert tutors, who are all industry experts and practitioners in their own right. Whether you are looking to learn a new skill, develop your own practice or just enjoy being creative – we have a course for you.
There are many online and face-to-face courses available to benefit your personal and professional development and help take your career to the next level.
You can access further information through the free staff places on short courses Canvas page.
New tutors
If you know someone who would like to apply to become a Short Courses tutor they can express their interest by filling out this form
Recruitment FAQ: