Contact Us

Development and planning

If you have a question regarding the scheduling of courses email the Short Courses Planning Team (ualscplanning@arts.ac.uk).

To propose a new Short Course please email our Development Manager (m.dipasquale@arts.ac.uk).

Customer service team

Please email our Customer Services Team (ualsccst@arts.ac.uk) for any customer service related questions.

Any queries from learners that are not about the course specifically can be directed to Customer Services, to be found at reception at most sites. email ualshortcourses@arts.ac.uk or phone 0207 514 7015

Operations

Online

If you have a question regarding online courses please email the Online short Courses Team (onlineshortcourses@arts.ac.uk).

Onsite

If you have a question regarding an onsite issue email the Onsite Team Manager (a.marlensummers@arts.ac.uk).

If you have a question regarding Short Courses for Students over 18 held at CSM, email our Course Staff (CSMonsite@arts.ac.uk).

If you have a question regarding Short Courses for students over 18 held on any other site, email our CCW/LCF short course staff (ccw-lcc-lcf@arts.ac.uk).

If you have a question regarding our under 18 short courses, email our Under 18 courses Staff (UALSCU18s@arts.ac.uk​).

Payroll/HR

For payroll queries, please contact Payroll help (Payrollhelp@arts.ac.uk).

For general HR queries please contact askhr@arts.ac.uk.

Staff Support

For tutor recruitment queries, please contact Tutor Recruitment (ualsctutorrecruitment@arts.ac.uk)

For staff recruitment queries, please contact Staff Recruitment (ualscstaffrecruitment@arts.ac.uk), for more info please see Canvas.

For contract queries, please email the Contract Team (UALSCTUTORCONTRACTS@arts.ac.uk).

IT support

Please contact your Short Course Assistant if you have a request for IT as part of your course preparation.

The quickest way to get support in class is to call IT on (0)20 7514 9898

For more information or to raise an IT ticket go to the IT page on Canvas

Student Services

In the first instance any student issues are to be referred to the Customer Services team (UALSCCST@arts.ac.uk)

During the summer learners can be referred to the Summer School Student Hub

There are various university support services that you can refer students to:

For general enquires you can email Student Services (student.services@arts.ac.uk).

UALSC Structure

The chart below details the structure of the UAL Short Courses Team within UAL

UALSC Staff

Development and Planning team

Genevieve Hawes – Associate Director and General Manager
Zoe Fidgeon – Commercial Finance Manager
Toby Wynard – Head of Product Development and Planning
Mauro Di Pasquale – Short Course Product Development Manager
Mariska Thynne – Head of Short Course Development
Bryony Merritt – Product Development Administrator

Operations team

Emilie Ursulet – PA to the Associate Director
Pooja Mathur – Staff Engagement Administrator
Robin Warsany – Planning and Programme Manager
Nelson Guzman Avellaneda – Short Course Planning Administrator
Anna Marlen-Summers – Onsite Short Course Manager
Andrew Potts – Online Short Course Coordinator
Aimee Sawicki – Short Course Manager
Jack Stanley – Online Short Course Assistant
Roberta Bonfield – Onsite Short Course Operations Manager
Philippa Robinson – Online Short course Coordinator
Laura Gnata – Online Short Course Manager
Lizete D’Souza – Short Course Administrator
Jyoti Patel – Short Course Coordinator
Jessica Nichol – Online Short Course Assistant
Katalin Sipos – Senior Finance Administrator
Grusha Tiwari – Onsite Short Course Assistant
Eve MacNeill – Short Course Assistant
Elena Peris – Short Course Administrator
Alice Rafter – Short Course Planning Assistant
Reena Patel – Short Course Coordinator
Tabitha Haynes – Short Course Assistant
Harsha Patel – Finance Administrator

Marketing team

Chi Gavhure – Strategic Marketing and Sales Manager
Ozel Rowland – Performance Marketing Coordinator
Abdulrahman Mohammed – Digital Content Assistant
Atinuke Ladipo – Marketing Administrator
Carys Thomas – Digital Editorial Assistant
Mimi Jones – Digital Content and Communications Coordinator

Customer service team

Tanicia McArthur – Customer Service Team Coordinator
Racheal Aina – Customer Service Sales & Enquiries Assistant
Natasha Dodwell Adams – Customer Service Sales & Enquiries Assistant